We strongly recommend taking a travel cancellation insurance.
This insurance is valid from the time of the booking to the time of departure. The insurance becomes effective when one or more registered guests cannot arrive or have to leave early for the following reasons: sudden illness or injuries that are so severe that according to medical opinion a stay is not possible, or due to the death of a first-degree relative. Other reasons are excluded.
If you cannot travel for one of the above reasons, the insurance covers for you the cancellation costs minus an excess (deductible) of 20%. A cancellation or withdrawal is only valid when submitted in writing to Südsee-Camp prior to the planned arrival date or the early departure. Furthermore, you need to send/ show a corresponding certificate such as a doctor‘s note or death certificate within 14 days after cancellation.